INCLUDED RECEPTIONIST CAPABILITY
Call routing
Direct inquiries to the right person, with clear steps when a transfer is unanswered.
Request a DemoPart of your managed AI receptionist.
This capability is included in the same service as call answering, lead intake, appointment booking, routing, and ongoing setup and optimization. Your workflow is configured around your business and compatible systems.
Explore the complete managed service →The right conversation. The right person.
AI call routing directs callers according to rules you approve. Our team works with you to define transfer destinations, escalation triggers, and fallback steps; routing depends on your phone setup.
Included in your managed AI receptionist service.
One connected workflow, configured for your business. Explore how each capability works.
- AI call answeringAnswer common questions using your approved business information.Explore this capability →
- Lead intakeCapture contact details, service needs, and callback requests.Explore this capability →
- Appointment bookingBook through a compatible system or collect a request for confirmation.Explore this capability →
- Call routingConnect callers with your team using approved transfer and fallback rules.Explore this capability →
- Setup & ongoing optimizationConfigure, test, and refine the receptionist within your agreed scope.Explore this capability →
Direct booking, CRM connections, and calendar integrations are available following a compatibility review. Routing depends on your phone setup; configuration and ongoing support follow the agreed scope.
Super Intelligence. Practical AI.
SI stands for Super Intelligence, our brand name for a business-first approach to configuring AI tools. Our reception services use today’s artificial intelligence. Super Intelligence describes our service approach, not a claim of artificial superintelligence.
What we configure with you
- Define which requests should go to a person or department.
- Configure transfer destinations and escalation rules.
- Plan a fallback when a transfer is unanswered or a destination is unavailable.
Every business has its own information, people, and systems. We agree on the workflow, review compatibility, and test the experience before launch.
